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Sales Operations Leader

Company: Green Cabbage

Position Title: Sales Operations Leader

Location: Pittsburgh, PA

Reports To: Chief Customer Officer (CCO)

Employment Type: Full-time

About Green Cabbage: Green Cabbage is a cutting-edge platform technology company that specializes in indirect technology and contingent workforce spend analysis. We utilize advanced data analytics and technology solutions to optimize procurement processes and drive cost savings for our clients. Our innovative approach empowers businesses to make informed decisions and achieve greater efficiency in their procurement operations.

Position Overview: The Sales Operations Leader will be responsible for overseeing and optimizing the sales operations function to drive efficiency and effectiveness within the sales team. This role involves managing sales data, processes, tools, and performance metrics to support the sales team in achieving its objectives.

Key Responsibilities:

1. Sales Process Optimization:
   • Develop, implement, and continuously improve sales processes to enhance productivity and efficiency.
   • Identify bottlenecks and inefficiencies in the sales process and recommend solutions.
   • Ensure alignment of sales processes with overall business objectives.
2. Sales Data Management and Analysis:
   • Oversee the management of sales data, including data collection, cleansing, and analysis.
   • Provide actionable insights and reports to the sales team and senior management.
   • Monitor key performance indicators (KPIs) and sales metrics to track performance and identify trends.
3. Sales Tools and Technology:
   • Manage and optimize the use of sales tools and technology, including CRM systems.
   • Evaluate and implement new sales tools and technologies to enhance sales productivity.
   • Ensure the sales team is effectively trained on using sales tools and technology.
4. Sales Forecasting and Planning:
   • Lead the sales forecasting and planning process, working closely with sales leadership and finance.
   • Develop accurate sales forecasts and ensure they align with company goals.
   • Monitor and report on sales performance against forecasts and plans.
5. Sales Training and Support:
   • Provide training and support to the sales team on processes, tools, and best practices.
   • Develop and maintain sales training materials and resources.
   • Support the onboarding of new sales team members.
6. Cross-Functional Collaboration:
   • Collaborate with marketing, finance, product, and other departments to ensure alignment and support for sales initiatives.
   • Act as a liaison between the sales team and other departments to facilitate communication and coordination.
7. Performance Management:
   • Develop and implement performance metrics and dashboards to monitor sales team performance.
   • Identify areas for improvement and work with sales leadership to develop and implement corrective actions.
   • Recognize and reward top-performing sales team members.

Qualifications:

• Proven experience in sales operations, sales management, or a related field.
• Strong understanding of sales processes, tools, and technologies.
• Excellent analytical and problem-solving skills.
• Proficiency in using CRM systems and sales analytics tools.
• Strong project management and organizational skills.
• Exceptional communication and interpersonal abilities.
• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Preferred Skills and Attributes:

• Experience in a fast-paced, high-growth environment.
• Ability to manage multiple projects and priorities simultaneously.
• Strong leadership skills with the ability to influence and drive change.
• Detail-oriented with a focus on accuracy and quality.
• Strategic thinker with the ability to develop and implement long-term plans.
• Experience with HubSpot is preferred but not required.

Why Join Us:

• Opportunity to make a significant impact on the sales operations function.
• Collaborative and innovative work environment.
• Competitive salary, bonus, stock and benefits package.
• Chance to work with a passionate and talented team committed to success.

Application Process:

Interested candidates should submit their resume and a cover letter outlining their qualifications and vision for the sales operations function at Green Cabbage to Patrick.McMullen@green-cabbage.com.

Green Cabbage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.